Posts Tagged ‘social media’

Nationwide’s Social Media Resources

We’re proud to be a part of the Nationwide Insurance family. They provide us with excellent resources, support and their insurance products help us meet the needs of Texas and Colorado residents. For this reason, we were excited to see a fellow insurance blog provide a breakdown of Nationwide’s social media activities.

The article provided links to all the social sites including Twitter, Facebook and Youtube but pays special attention to, “The World’s Greatest Spokesperson in the World,” and his various viral marketing and service-oriented exploits. In describing Nationwide’s choice of a brand icon, Insurance Marketing HQ had this to say:

The choice of a generic looking (as in not animated or Cro-magnon), non-celebrity as the spokesperson is a curious decision, but one that allows Nationwide to show off a humorous, human and creative side without selling out its brand. The campaign is special because the WGS actually interacts with fellow Nationwide employees and fans in his uniquely self-important demeanor, making them feel like part of the campaign.”

We thought that was a pretty accurate description and it makes a lot of sense when you read the comments by Steven Schreibman, vice president of advertising and brand management for Nationwide, who states in a press release:

Nationwide is outspent by most of our competitors, so this campaign will leverage on-line and viral media in a huge way to give fans a chance to learn more about our legendary pitchman and hopefully build a dialogue with Nationwide about how our personalized customer service can make their insurance experience better. The World’s Greatest Spokesperson in the World will be an advocate for consumers, listening to the things about insurance that frustrate them, and then challenging Nationwide to address these concerns.”

Perhaps we’re a bit biased, but we’d love to heard what you think about the campaign?

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how social media can save your insurance agency

Facebook, twitter, and other social media channels are becoming increasingly important to the business world. And yes, that even applies to the tepid, misunderstood, insurance world. If used correctly, facebook and twitter will help maximize your web presence, build your company an effective brand, and allow you to interact with consumers in a personal way.

All too often, business owners, especially insurance folks, assume it’s a “set it and forget it” deal. It’s not that way at all. Social media must be tended to often and executed correctly, or it will simply be a waste of time. Below I provide 4 suggestions for your agency, or business, which will help you beef up your social media presence and use it to your advantage.

  1. Create a page that is eye catching, unique, and speaks to your business brand. 99% (unofficial stat) of business pages on facebook and Twitter come in the form of blandness and monotony. Make your pages stand out and sing to visitors.
  2. Interact directly with your visitors and encourage participation. Hold a contest, take a poll, offer a discount, give them useful information, etc. Keep people coming back with interesting tidbits and personal incentives.
  3. Track your metrics. Metrics are a vital aspect to a successful web and social media presence. Understanding your company’s metrics will keep you informed of what works and what doesn’t. There are several programs for social media analytics management including webtrends.com and kontagent.com – or you can handle it on your own.
  4. Keep posts frequent, but not too frequent. In other words, don’t annoy your friends and followers.

I’m calling out to all insurance agents and business owners! Get with it! Use social media to your advantage or don’t use it at all. Social media is not a fad and the hype is very real. Get on board or get out of the way.

Visit our website to learn more about our insurance agency http://www.dagleyins.com

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